Tk988 Privacy Policy — Your data is our responsibility

1 Role

Welcome to tk988. Protecting the personal information you share with us is our top priority. This Privacy Policy explains in detail what data tk988 collects, why we collect it, how it is stored, and when it may be shared with third parties.

Tk988 is trusted by millions of players across Bangladesh. We believe transparency and trustworthiness are essential to a great gaming experience. This policy is developed in compliance with GDPR and international data protection standards.

By using tk988's services, you agree to this Privacy Policy. If you have any questions or need clarification on any part of it, feel free to contact our customer support.

2 What data we collect

Tk988 collects certain information to create accounts, process payments, and deliver services. We only collect what is genuinely necessary.

• Information you provide during registration is collected directly.
• Certain technical information is collected automatically while you use the platform.
• Transaction-related data may be received from payment partners.
• All conversations with our customer support team are recorded.

3 Purpose of Data Use

Tk988 uses collected data for specific, defined purposes only. We never use your information without consent or beyond what has been stated.

• Account management: To ensure secure registration, login, and account protection.
• Identity Verification: To verify age and identity, and to prevent unauthorized use.
• Payment Processing: To securely process deposits and withdrawals.
• Customer Support: To resolve your issues quickly.
• Promotions & Offers: To send you relevant offers based on your preferences.
• Fraud Prevention: To detect and block suspicious activity.
• Legal obligations: To meet the requirements of regulatory authorities.
• Platform Development: To run analytics and improve the gaming experience.

4 Data Sharing & Disclosure

Tk988 never sells your personal data. In certain circumstances, limited information may be shared with trusted partners or authorities.

• Payment Partners: To process transactions with payment providers such as bKash, Nagad, Rocket, and Upay.
• Identity Verification Service: With authorized third parties to complete the KYC (Know Your Customer) process.
• Law enforcement agencies: Based on a court order or legal obligation.
• Technology Service Providers: For server hosting and platform operations — they are also bound by our privacy policy.
• Anti-money laundering: Reporting suspicious financial activity to the relevant authorities is a legal requirement.

5 Cookies and tracking technologies

Tk988 uses cookies and similar technologies to improve your experience on our website and app. Cookies are small data files stored in your browser.

• Essential cookies: Required for login sessions and site security — the site cannot function without these.
• Functional cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which sections of the site are used most.
• Marketing Cookies: To show relevant promotions — you can opt out of this at any time.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

6 Data Protection Measures

Tk988 uses industry-leading technology to keep your data secure. Our security infrastructure is active 24 hours a day, 7 days a week.

• All data transfers are secured with 256-bit TLS/SSL encryption.
• Passwords are hashed using the bcrypt algorithm — even we cannot view them.
• Two-factor authentication (2FA) significantly strengthens the security of your account.
• Regular third-party security audits are conducted.
• Suspicious login attempts are automatically detected and blocked.
• Server data is backed up regularly in an encrypted state.

7 Data Retention Period

Tk988 does not retain your data longer than necessary. However, certain information is required by law to be kept for a specified period.

• Account information is retained for as long as the account remains active.
• Financial transaction records are kept for a minimum of 5 years (as required by law).
• Personal data is generally deleted within 2 years of account closure.
• Customer support conversation records may be retained for up to 1 year.
• Data related to fraud or legal investigations may be retained for an extended period.

8 Your data rights

As a tk988 user, you have important rights over your own data. We respect these rights and do our best to help you exercise them as easily as possible.

9 Minor Protection

Tk988 is firmly committed to protecting minors. No one under the age of 18 is permitted to use tk988. We never knowingly collect data from minors.

• Age verification is mandatory at the time of registration.
• If a user is found to be a minor, their account is closed immediately.
• If data belonging to a minor has been collected, it will be deleted upon request from a parent or guardian.

10 Privacy Policy changes

Tk988 may update this Privacy Policy from time to time. You will be notified of any significant changes in advance via your registered email or through the platform.

• The date of any changes will be shown at the top of the page under "Last Updated".
• At least 30 days' notice will be given for any major changes.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• Previous versions of the privacy policy are available upon request.

11 Contact Us

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch. tk988's data protection team will handle your matter with care.