tk988 FAQ —
Answers to all your questions, right here

To log in to tk988, you'll need your registered mobile number or email address and your password. If two-factor authentication is enabled, you'll also need an OTP. On the login page and fill in your details — you'll be in within seconds.

Click the "Forgot password?" link on the login page. Enter your registered mobile number or email address and a reset link or OTP will be sent to you. Use it to set a new password. The entire process can be completed in under 2 minutes.

No. Under tk988 policy, only one account is permitted per person. Creating multiple accounts may result in all of them being closed and any accumulated bonuses being forfeited. If you have any issues, please contact support.

KYC verification may be required before large withdrawals. You will need to upload a photo of your National ID (NID) or passport along with a selfie. Verification is typically completed within 24 hours, after which you will receive an email or SMS notification.

The minimum deposit on tk988 is just BDT 200. That's all you need to start enjoying slots, Sports Betting, and Live Casino. The maximum limit depends on your chosen payment method.

Withdrawals via bKash, Nagad, and Rocket are generally processed within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. If KYC verification has not been completed, your first withdrawal may take a little longer.

tk988 does not charge any extra fees on deposits. However, your payment provider (such as bKash or Nagad) may apply their own service charges, which are outside of tk988's control.

Common reasons for withdrawal rejection include incomplete KYC verification, unmet bonus wagering requirements, or incorrect payment details. Contact support via live chat to find out the reason and get it resolved. Most issues are sorted out quickly.

No, bonus balance cannot be withdrawn directly. Each bonus comes with a wagering requirement — meaning you must place bets totalling a set multiple of the bonus amount before you can withdraw. Full terms and conditions for each bonus are available On the Promotions page You will be able to see.

Logging in to tk988 every day automatically adds a daily login bonus to your account. Logging in on consecutive days increases the bonus progressively. Weekly cashback and special event bonuses are also available.

When you refer a friend through the tk988 referral program, both of you receive a bonus. You'll find your unique referral link in your account. Once your friend registers through that link and makes their first deposit, the bonus is credited automatically. Full terms and conditions On the Promotions page See.

Each bonus has a set expiry period. If the wagering requirement is not met within that time, the bonus balance is automatically forfeited. Your main deposit balance will not be affected. So once you receive a bonus, make sure to start using it promptly.

RTP stands for Return to Player — it's the percentage of total bets that a game returns to players over the long run. For example, a 96% RTP means that for every BDT 100 wagered, players get back an average of BDT 96. Most slots on tk988 have an RTP between 94%–98%. Keep in mind that RTP is a long-term average; the outcome of every spin is completely random.

Yes, tk988's Live Casinofeatures real professional dealers. Through high-quality video streaming, you get the feel of a real casino from the comfort of your home. Live tables are available 24/7 on Bangladesh Standard Time.

tk988's Betting In this section, you can bet on cricket, football, kabaddi, badminton, tennis, basketball, and many more sports. Special odds are available for popular Bangladesh cricket matches and events like IPL, BPL, and the World Cup.

If you get disconnected, tk988 automatically saves your game state. When you reconnect, you can resume right where you left off. The outcome of any active slots spin is saved on the server, so there is no risk of losing your money.

tk988 VIP points can be redeemed for bonus cash, free spins, exclusive gifts, and access to special events. Higher VIP tiers also come with a personal account manager and priority withdrawal processing.

Yes, VIP points may decrease after a long period of inactivity. Typically, if no games are played for more than 90 days, a portion of your points will be deducted. Play on tk988 regularly to keep your points active. For the specific policy On the VIP page is mentioned.

If you suspect unauthorized access, change your password immediately and notify support via Live Chat. Our security team can quickly review your account and temporarily lock it if necessary. Enabling two-factor authentication (2FA) significantly reduces the risk of your account being compromised.

tk988 is committed to responsible gaming. You can set your own daily deposit limit, session time limit, and self-exclusion period. For more details, Responsible Gaming Visit this page. This platform is not intended for anyone under the age of 18.

To close or delete your account, contact support via live chat or email. Before submitting your request, make sure there are no pending withdrawals or active bonuses. The support team will guide you through the process.

To install the APK on Android, go to Settings → Security → Unknown Sources and enable it. Then open the downloaded APK file and tap Install. Once installation is complete, turn Unknown Sources back off. If you run into any issues, App page's View the step-by-step guide.

Yes, the tk988 app gives you everything the website does — login, deposits, withdrawals, all game types, bonuses, and live support. Plus, you can get exclusive offers even earlier through push notifications on the app.

When a new version is available, you will receive an update notification upon opening the app. For Android, App page Download the latest APK and install it over the existing version. Your previous data and balance will not be affected.